I still have hope for American Customer Service

I will be honest with you, I have had my dark days in customer service and understand that there are times when you are just not so "customer oriented". Lately, (meaning the last 5 years or so), I have found that more-so than-not, Customer Service is indeed DEAD in America.

Well, maybe not completely dead, but most certainly with a weakened pulse, and dying... quickly.

I call myself a customer service junkie, not because I CRAVE good customer service like ice cream or pudding pops, but because I truly am just a happy person when I actually FIND good customer service. (so maybe I do crave it?)

I think most Americans enjoy individuals that are happy in their jobs, and are glad to offer great customer service. (if not, that makes this blog very unimportant).

It rubs off on you like puppies, or a warm sunny day, and you just cannot help but smile, (which is contagious as you well know) and it adds a little skip to your step.

As of late, I have had the dreary days of overworked , well paid, bad attitude, smug and in general, nasty individuals surrounding me at every stop along my way.

***Thus, the creation of this blog, to REWARD those of you that truly make the world go round with your strong belief in the customer! (who might I add, are rarely rewarded for their service).
And of course, to BOLDLY DISPLAY (on my little blog) those of you that should be held accountable for a job poorly done.

*as a side note, I will list the businesses that these folks are affiliated with, in hopes that the good will see their reward, and the bad will have their day as well... in a much different way.

Shall we begin?

What is in the past, is past, and I will let those stories that I have told at business meetings go by the way side and into the hall of fame of "customer service nightmares".

Today is a new day... so hold on to your pantyhose!